Privacy policy CTwebshop

https://www.steamers.nl/

About our privacy policy

CTwebshop cares a lot about your privacy. We therefore only process data that we need for (improving) our services and carefully handle the information we have collected about you and your use of our services. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services provided by CTwebshop. The starting date for the validity of these conditions is 09/03/2022, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our privacy contact person, you will find the contact details at the end of our privacy policy.

About data processing

Below you can read how we process your data, where we store it (or have it stored), which security techniques we use and for whom the data is transparent.

Online store software
MyWebshop

Our webshop has been developed with software from MyOnlineStore. Personal data that you make available to us for the benefit of our services will be shared with this party. MyOnlineStore has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Based on the agreement we have concluded with them, MyOnlineStore is obliged to take appropriate security measures. MyOnlineStore uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored.

payment processors

Mollie

We use the Mollie platform to handle (part of) the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. All the guarantees mentioned above with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data longer than permitted by law.

Klarna

We use the Klarna platform to handle (part of) the payments in our webshop. Klarna processes your name, address and residence details and your payment details such as your bank account or credit card number. Klarna has taken appropriate technical and organizational measures to protect your personal data. Klarna reserves the right to use your data to further improve the service and to share (anonymised) data with third parties in this context. In the event of an application for a deferred payment (credit facility), Klarna shares personal data and information regarding your financial position with credit rating agencies. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Klarna's services for which they engage third parties. Klarna does not store your data longer than permitted by law.

Reviews

WebwinkelKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are obliged to provide a name and e-mail address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and e-mail address with WebwinkelKeur. They only use this information for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the provision of services, for which we have given permission to WebwinkelKeur. All the guarantees mentioned above with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out the deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL uses this information only for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

DHL Parcel

If you place an order with us, it is our job to have your package delivered to you. We use

the services of DHL for carrying out the deliveries. It is therefore necessary that we share your name, address and residence details with DHL. DHL only uses this information for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your data available to these parties.

Billing and accounting

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EXAMPLE: We use the services of [PROVIDER] to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for the administration of sales invoices. Your personal data is sent and stored protected. [PROVIDER] is bound to secrecy and will treat your data confidentially. [PROVIDER] does not use your personal data for purposes other than those described above.

External Sales Channels

Bol.com

We sell (part of) our articles via the Bol.com platform. If you place an order via this platform, Bol.com will share your order and personal data with us. We use this information to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

We sell (part of) our articles via the platform of www.casadormi.nl . If you place an order via this platform, Casa Dormi will share your order and personal data with us. We use this information to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing

General purpose of the processing

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share information with us and we use this information - other than at your request - to contact you at a later time, we will ask you for explicit permission. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy by virtue of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation in tax and criminal investigations

In some cases, CTwebshop may be required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities that the law offers us.

Retention periods

We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced in response to your order.

Your rights

Under the applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your already known e-mail address. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in the event of a forget request we administer anonymized data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right at all times to submit a complaint to the Dutch Data Protection Authority if you suspect that we are using your personal data in the wrong way.

Right of inspection

You always have the right to view the data that we process or have processed that relate to your person or can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data with an overview of the processors who hold this data, stating the category under which we have stored this data, at the e-mail address known to us.

Right of rectification

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, adjusted. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been changed at the e-mail address known to us.

Right to restriction of processing

You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you lift the restriction.

Right to portability

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to it, be carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed by other processors or third parties on the e-mail address known to us. In all likelihood, we will no longer be able to continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

In some cases you have the right to object to the processing of your personal data by or on behalf of CTwebshop. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently suspend the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Cookies from the American company Google are placed via our website as part of the “Analytics” service. We use this service to keep track of and receive reports on how visitors use the website. This processor may be obliged to provide access to this data on the basis of applicable laws and regulations . We have not allowed Google to use the analytics information obtained for other Google services.

Third Party Cookies

In the event that software solutions from third parties use cookies, this is stated in this privacy statement.

Changes to the Privacy Policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.

Contact details VOF CTwebshop | STEAMRS
Leistraat 1
4818NA Netherlands
T (061) 476-2272
E info@steamers.nl

Waarom kledingverzorging zo belangrijk is

Duurzaamheid

We gooien jaarlijks zo ongelofelijk veel kleding weg, onnodig. Vaak komt dit voor uit een impulsaankoop, aankoop van kledingstuks gemaakt van slechte kwaliteit, een product wat heel snel uit de mode raakt, of doordat een kledingstuk niet goed verzorgd wordt.

Textielvezels zijn zeer kwetsbaar

Iedere soort stof is opgebouwd uit een verschillende weving, en met verschillende soorten textielvezels. Zo kun je bijvoorbeeld een stof hebben gemaakt van bamboe vezels hebben. Wat men vaak niet door heeft is dat deze vezels kwetsbaar zijn en goed behandeld moeten worden. Vergelijkbaar met je eigen huid en haren.

Behoud van kleur en vorm

Correcte kledingverzorging helpt om de oorspronkelijke kleur en vorm van kledingstukken te behouden, waardoor ze er langer als nieuw uitzien.

Presentatie en uitstraling

Goed onderhouden kleding ziet er frisser en verzorgder uit. Dit draagt bij aan een positieve presentatie en geeft een goede indruk aan anderen.

Zelfvertrouwen

Het dragen van schone en goed onderhouden kleding kan bijdragen aan een positief zelfbeeld en zelfvertrouwen. Je voelt je vaak beter als je er goed uitziet.

Waar wij voor staan

Onze collecties

Met passie en toewijding verenigt STEAMRS oud-oma's trucs, met de nieuwste technologieën, om kleding te verzorgen. Wij geloven dat een extra vleugje liefde, gemak en zelfs plezier de kern moeten vormen van het kledingverzorgingsproces. Door te streven naar een samensmelting van tijdloze tradities en innovatieve vooruitgang, hebben wij een unieke collectie gecreëerd die het beste van beide werelden belichaamt.

Duurzaamheid en kwaliteit

Wij zetten ons in voor duurzaamheid, niet alleen in de producten die wij creëren, maar ook in de mentaliteit die we willen verspreiden. Door mensen aan te moedigen om bewust met hun kleding om te gaan, hopen we bij te dragen dragen aan een wereld waarin verspilling wordt verminderd en een nieuwe waardering ontstaat voor de items die we dagelijks gebruiken.

Ontstaan

Het idee om een verandering teweeg te brengen in de huidige manier van textiel-verzorging ontstond als een vonk van creativiteit. Al snel werden de eerste ontwerpen gemaakt voor een unieke, luxe en duurzame kledingstomer, die in een handomdraai alle kreukels moeiteloos laat verdwijnen. Ze zagen ook een kans om een apparaat te ontwikkelen dat niet alleen doeltreffend zou zijn, maar er ook nog eens elegant en stijlvol uitzag - iets wat tot dan toe ontbrak in de markt. Zo is onze droom ontstaan om met STEAMRS de manier waarop we onze kleding verzorgen te moderniseren.

Meer lezen

Duurzame producten

Kwaliteit en duurzaamheid staan centraal

24/7 klantenservice

Snelle en eerlijke klantenservice

Wij garanderen kwaliteit

Uitstekende garanties op onze artikelen

Same day shipment

Voor 18:00 uur op werkdagen

handstomer beige

De Naam

Onze naam "STEAMRS" symboliseert onze passie voor stoomtechnologie, een duurzame en effectieve manier om kleding te verzorgen. Tevens staat het woord "DREAMERS", als een herinnering dat dromen werkelijkheid kunnen worden wanneer we onze idealen nastreven. Samen vormen deze elementen de kern van ons bedrijf, dat is geworteld in onze toewijding om duurzaamheid te verweven met een stijlvolle levensstijl.

Bij STEAMRS streven we ernaar om jou de tools te bieden om bewust om te gaan met je kleding en jezelf en de wereld om je heen te inspireren. Samen creëren we een betere toekomst, één zorgvuldig verzorgd kledingstuk tegelijk.

Meer Steamy Vragen?