Shipping Policy

Are you looking for the best quality clothing care gadgets and excellent customer service?
Then you have come to the right place at STEAMRS! Our team works daily with passion and dedication to ensure that you are satisfied with your purchase and our service. Moreover, we offer free shipping on all our orders within the Netherlands and Belgium from €50, and in the rest of the EU from €100.

Our deliveries are provided by the reputable postal services PostNL and DHL parcel.

If you are not home at the time of delivery, the package will be returned and offered again the next day. Alternatively, a bill can be left with the details of the nearest pickup location where the package can be picked up. If you did not receive a bill and the package was not delivered even though the track-and-trace indicates that it was sent, please contact us and we will find out for you.

We understand that you are looking forward to your beautiful, convenient, new STEAMRS product(s), which is why we do our best to ship your order as quickly as possible. Orders placed before 5:00 pm on weekdays will ship the same day. With the exceptions of Sundays & special holidays. If products are out of stock, delivery of your order may take a little longer. If this is the case, we will notify you via email as soon as possible.

Would you like to track your order? After your order, you will receive a track-and-trace code from us, allowing you to easily track your package. At STEAMRS, we are committed to providing the best quality products and customer service. Order today and take advantage of our fast shipping!